STORE POLICY

 

Customer Care


At Vine + Branch, we do our best to fulfill your needs as our valued customer. Please understand that flowers are seasonal plants, and we do our very best to provide the most beautiful blooms in each season. Every order is unique, and every bouquet will be different in some way. If you have any questions, please feel free to contact us through our Contact tab or at the bottom of the page. 

 


Privacy & Safety

     Information Collection, Use, and Sharing 
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

     Your Access to and Control Over Information 
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

  • See what data we have about you, if any.

  • Change/correct any data we have about you.

  • Have us delete any data we have about you.

  • Express any concern you have about our use of your data.

     Security 
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for "https" at the beginning of the address of the Web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

Refunds

All flower orders are final. For items purchased in-store, please see Returns and Exchanges. 

Payment Methods

Credit / Debit Cards  - PAYPAL 

QUESTIONS? CONTACT US!

© 2020  made by Little Evergreen Co 

Store Hours (both locations):

9-5pm Monday-Friday

9-1pm Saturday

Closed Sundays

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